a survival guide for legal practice managers.

Fee-related questions are amongst the trickiest a solicitor needs to answer confidently. This is true whether you view these questions from the clients’ perspective of value-for-money. Or for your firm’s profitability. Before you quote a price to clients you need to answer some really important questions.

From 1 July 2021, Superannuation Guarantee (SG) rates increased from 9.5 percent of ordinary time earnings to 10 percent. The SG rate is scheduled to continue to increase until it reaches 12 percent from 1 July 2025 onwards.

The ten steps of leadership development in professional services helps people not only increase their chances of getting a promotion but increases their leadership mindset for their future. Leaders today are seen as trusted advisors and advocates and need to develop a high level of emotional intelligence, authenticity and resilience. This article showcases a scenario of how to go from Team Member to Leader.

Achieving change in a law firm can be challenging. It is frustrating when people don’t buy into your idea, or if they make wrong assumptions about your job role and what you want to accomplish at work. If you have great ideas and want to make a difference in your firm, “thought leadership” will help you get the buy-in and support you need.

The big question in the next period will be surrounding the effect of relaxing border restrictions as vaccines are rolled out and the global Covid-19 situation improves. Will this lead to a brain drain of top legal talent, as top talent heads back overseas?

It’s 2021 and Australia’s gender pay gap is stuck at around 15 per cent; despite laws promoting better gender equality and evolving attitudes, women are still often paid less than men. The super gap is even greater than the pay gap. According to Industry Super Australia, on average, women retire with around half as much super as men.

FilePro, a legal practice management provider, charts how 2020 changed the way law firms choose legal software — from training, to upgrades and service.

Somewhere in the middle of all of the things we ought to be doing, we have to deliver services to people. We have to do what we promise and what we’re good at. Enter, service design for law firms.

How does your law firm look and sound to prospects and clients? Successful firms treat new enquiries as the start of the relationship and an opportunity to ‘be there’ for someone who has made the time to call them. A good client experience continues through every interaction to build rapport and gain an understanding of your client’s needs. Get it wrong and the result is the unnecessary loss of new opportunities and ‘promotors’ of your firm.