a survival guide for legal practice managers.

The exact same product, delivered with an improved customer experience (CX), can make all the difference. This is true of booking a ride, ordering takeaway, doing your banking, and working with a lawyer. 

Watch this video from My Info Tech Partners to find out more about why you need a password database.

Discover how offering a candidate flexibility in a new role can help you win talent for your organisation.

There is a marked difference between effective and empowered delegation, and ineffective, and disempowering delegation.

One of the most important decisions you make when joining a super fund are the investment options in which your super is invested.

Society’s expectations are shifting the sands of the business world — sweeping the legal world with it. Successful legal firms are increasingly operating more like ‘start up businesses’ — changing everything from what they call themselves to how they deliver their services. What’s also changing are the rules of engagement which mean transparent behaviours, open attitudes and collaborative team behaviours is the new norm. It’s a game changer.

All of a sudden the words “personal brand” are everywhere. In the legal profession, what does it all really mean?

On the heels of a number of high-profile data breaches in 2018 and the introduction of GDPR, cybersecurity is front of mind for many businesses. But what can you do about it? How can you protect yourself and your firm against cyber fraud in an age where hackers are becoming increasingly more sophisticated?

The tendency over the last decade has been for firms to focus on major transformation and innovation programmes to drive change. Some of these, especially at larger firms, have had some success but at tremendous cost in time, effort and (often) consulting fees.   More often, though, the most successful and transformative changes have been simple, straightforward, unglamorous and, primarily, unheralded.