a survival guide for legal practice managers.

Four distinct market trends have driven the need for strengthening relationships with current clients and expanding wallet share of their total spend.

Do the leaders and managers in your firm or practice see themselves as coaches? Here are five strategies to help you make the case for coaching and help your managers improve their coaching abilities. 

It has now been almost four years since I stood at a multi-function printer overlooking the Brisbane River at about 7pm, running off several copies of a brief to Counsel. It was most certainly not my first, but it definitely was my last!

Whether your firm is a large legal organisation or a small practice, there is no escaping documentation. It permeates through all aspects of a legal firm - from case matters and general communication to IT, marketing, resources and finance. What’s more, the constant ebb and flow of document creation is usually time consuming and costly. But technology can ease much of the documentation pain.

If I were to ask you what motivates your team, allow you to answer and then separately ask your team the same question, do you think your answers would match? How well do you think you know what your team really wants?

Super fund members who have not had a contribution paid into their account for 16 months could lose their insurance cover under new legislation passed by the government in February 2019.

One of your staff members has been accused of stalking and harassing a fellow staff member. What steps do you take to secure the potential evidence that is located on their work mobile and what type of evidence would you find?

As we all know the legal profession is undergoing its greatest period of transformation at present: the sands are literally shifting beneath your feet. As practice managers and leaders it’s often your role to not only stay on top of all the fast transformation within the industry, but also, to ensure that staff remain calm and retention remains steady.

In today’s business environment, social media should now be an integrated part of a law firm’s wider business development and marketing strategy.