a survival guide for legal practice managers.

FilePro, a legal practice management provider, charts how 2020 changed the way law firms choose legal software — from training, to upgrades and service.

Somewhere in the middle of all of the things we ought to be doing, we have to deliver services to people. We have to do what we promise and what we’re good at. Enter, service design for law firms.

How does your law firm look and sound to prospects and clients? Successful firms treat new enquiries as the start of the relationship and an opportunity to ‘be there’ for someone who has made the time to call them. A good client experience continues through every interaction to build rapport and gain an understanding of your client’s needs. Get it wrong and the result is the unnecessary loss of new opportunities and ‘promotors’ of your firm.

Have you been told that your prices are too high? Getting your pricing right is one of the keys to building a successful practice. So, if you’re feeling powerless and confused about what to do, try following these 6 rules for law firm pricing.

In discussion with legalsuper in April 2019, former Law Institute of Victoria (LIV) President Tony Burke opens up about how to create and run a successful practice; transitioning to retirement; and a completely unexpected recent diagnosis of Type II Bipolar Disorder.

I have been there. Where I feel like every step I take forward taps into an energy reserve that is almost empty and the ‘destination’ remains far over the horizon. Learn the essential questions to be asked weekly when living a life where you are burning bright and achieving sustainable success without sacrificing well-being.

Psychological and emotional safety is AS important as physical safety. However, employers appear decidedly stuck in the ‘slips, trips and falls’ WHS era. The requirement to ensure workplaces are not just physically but also psychologically and emotionally safe remain poorly, if at all, understood, aspects of WHS law.

No doubt your Annual Super Statement will be one of many statements or bills you receive, but it is worth the effort to take a closer look at your Statement.  After all, super is now the second highest form of savings for Australia, exceeded only by housing.

Convert contacts into contracts with learning the 5 new laws of commercialising conversations in legal services.