NSW Next Level Session

Join us for an afternoon of learning designed exclusively for Law Firm Management teams and their colleagues who are ready to raise their skills, knowledge and firm to the next level. 
This informative event will feature a series of insightful sessions tailored to address the evolving challenges and opportunities facing law firm management teams.

Delve into best practices and strategies aimed at optimizing firm operations, enhancing client service and maximizing profitability.
Our industry experienced speakers will cover a range of indispensable topics, including:
 Take Your Law Firm's Client Services to the Next Level How can midsize law firms deliver exceptional client experiences? Join Actionstep for a deep dive into key client expectation findings from their 2024 Australian Midsize Law Firm Priorities Report. 
During this session, the Actionstep team will share research on the challenges and opportunities Australian midsize law firms face, including how to navigate separating impact of client service requirements from flexible work and team stress. 
Insights you'll walk away with:
• Law firm priorities around client satisfaction
• How client demand is impacting stress in law firms
• Tools and procedures to ensure and measure client satisfaction
• Law firm strategies built around the client 

• The AI Advantage: Practical tips to level up your law firm

In an era where technology is reshaping industries, the legal profession is not immune to the transformative power of AI. This session delves into the landscape of AI within the industry and how these technologies can take firms to new heights of efficiency, accuracy, and client satisfaction. 
Attendees will gain insights into the practical implementations of AI in various legal processes, from Q&A, document review and drafting. We will explore real world case studies, discuss the benefits and challenges of AI adoption, and provide actionable strategies for law firms to integrate AI seamlessly into their practice.

• Putting Customers First: The Power of Customer-Centric Product Design

 In today's competitive landscape, successful businesses prioritize understanding and meeting their customers' needs. Join Dye & Durham’s Head of Product, Tobi Heskett as she delves into the principles and strategies of customer-centric product design, emphasizing its importance in creating valuable and sustainable products. 

• Data privacy and Information sensitivity in the legal industry – How to address these new challenges?

As we traverse the ever-evolving landscape of technology and legislation, the legal industry finds itself at a critical juncture where safeguarding sensitive information is not just a best practice but a legal imperative. In an era marked by increasing digitization and interconnectedness, concerns surrounding data privacy have become more pronounced than ever. With the advent of new privacy regulations and the ever-present threat of cyber breaches, legal professionals are faced with the formidable task of ensuring that client information remains confidential, secure, and in compliance with the evolving legal framework. This webinar aims to delve into the intricacies of data privacy within the legal sector, scrutinizing the existing landscape and evaluating the industry's preparedness for impending regulatory changes. Our expert panel will navigate through the nuances of information sensitivity, shedding light on best practices, potential challenges, and the proactive measures that legal practitioners can adopt to fortify their data protection strategies.

• Transforming Law Firm Operations with Business Intelligence

 Gain insights into the key practices that drive the success of implementing these Business Intelligence , as well as pitfalls to avoid.  You will be guided through strategic approaches employed in goal setting, delivery and management.
Stephen Butler will shares his extensive experience of the past four years, spearheading business intelligence solutions for approximately 70 law firms spanning Australasia and the UK. 

• Financial Literacy in times of Inflation

Learn about the current inflationary status across Australia, current research trends and strategies for consideration to protect yourself in an Inflationary environment. 
Understand the basics of inflation, current research trends across Australia and potential tips to combat cashflow shortage in times of inflation.

• Keynote: Leader of Your Life, Daniel Merza

In this engaging and interactive session, attendees will uncover the five key barriers ('5 MONKEYS') inhibiting success and learn strategies to overcome them, fostering resilience and self-leadership while preventing stagnation in growth and performance. 
You will cultivate unwavering self-belief and resilience, enabling them to navigate challenges and setbacks with confidence and tenacity.
You will leave empowered with practical tips and the inspiration needed to elevate your lives to the next level, maximising their potential in both your professional and personal spheres.

Whether you're a seasoned practice manager or just starting out in your career, this seminar offers a unique opportunity to gain valuable knowledge, network with industry peers, and take your role to the next level. 
Don't miss out – reserve your spot today and embark on a journey toward greater success and fulfilment in law firm management.

Who should attend:

• Practice Managers, Office/Admin Managers, General Managers, CEOs
• Managers, Supervisors, Team Leaders, Departmental
• Senior Management, Partners, Senior Associates