2020 ALPMA/BigHand Pricing & Profitability Survey



Report released on

30 June 2020

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2020 Legal Pricing & Profitability Survey

From September – October 2020 we surveyed 250 legal finance professionals, in conjunction with BigHand, to uncover the latest trends in legal pricing strategies, including the impact of COVID-19, the rising demands for client pricing transparency, and the need to improve people, process and technology in response.

The results uncover the current flaws in law firm pricing and budgeting processes, and pinpoint key areas of improvement needed for firms to plan for the future, including the implementation of the right tools that can deliver accurate pricing up front, real-time and continuous monitoring of budgets throughout a matter lifecycle, and seamless provision of cost transparency to clients, partners and finance teams.

Findings Discussion

Our survey findings revealed in the webinar available On-Demand: Webinar | Legal Pricing and Profitability: Our Survey Findings Revealed.

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If you have any questions about the research or need assistance, please contact our research team.

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