Account Manager – SaaS / Legal Tech – Novum Global

Account Manager - Saas/Legal Tech

Novum Global

Sydney · Melbourne · Hybrid

About the Role

We’re looking for a motivated Account Manager to join a growing SaaS business supporting clients in the legal and professional services sector.

You’ll manage a portfolio of customers, drive adoption of our technology, and uncover new opportunities for growth. A key part of this role is re-engaging dormant accounts — helping clients rediscover value and boosting retention.

You’ll join a supportive, high-performing team that values collaboration, curiosity, and celebrating wins together.

What You’ll Do

• Manage and grow relationships across existing customer accounts
• Identify and close upsell and cross-sell opportunities
• Reconnect with inactive clients through structured win-back campaigns
• Achieve revenue and activity targets with a consultative approach
• Maintain an accurate pipeline and client data in Salesforce
• Partner with internal teams to ensure a seamless client experience

What You’ll Bring

• 3+ years of experience in B2B SaaS sales or account management
• Proven record of meeting and exceeding sales targets
• Background in legal, accounting, fintech, or professional services is a plus
• Excellent communication and relationship-building skills
• Confident using Salesforce and MS Office
• Self-motivated, proactive, and commercially minded

Why Join Us

✨ Be part of a well-tenured, high-performing team
💡 Work with technology that’s transforming professional services
🚀 Clear growth pathways into senior or leadership roles
💸 Competitive pay, achievable commissions, and hybrid flexibility