SA Next Level Session

Adelaide, South Australia

15 May 2024
12:30 pm - 4:00 pm ACST

College of Law, Level 9, 19 Grenfell Street,
Adelaide, South Australia

3.5 hrs

Garth Brown
Tony Dodd
Michelle Holland

TopicFinancial Management,
Operational Management
CPD2 - Practice Management and Business Skills

Full MemberFree
Current Supporting Partners - Free, Contact us for assistance.

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Proudly Supported By

Presented by

Garth Brown, Actionstep
Tony Dodd, legalsuper
Michelle Holland, SynergyIQ

Join us for an afternoon of learning designed exclusively for Law Firm Management teams and their colleagues who are ready to raise their skills, knowledge and firm to the next level.

This informative event will feature a series of insightful sessions tailored to address the evolving challenges and opportunities facing law firm management teams.

Delve into best practices and strategies aimed at optimizing firm operations, enhancing client service and maximizing profitability.

Our industry experienced speakers will cover a range of indispensable topics, including:

  • Take Your Law Firm's Client Services to the Next Level

How can midsize law firms deliver exceptional client experiences? Join Actionstep for a deep dive into key client expectation findings from their 2024 Australian Midsize Law Firm Priorities Report.
During this session, the Actionstep team will share research on the challenges and opportunities Australian midsize law firms face, including how to navigate separating impact of client service requirements from flexible work and team stress.
Insights you'll walk away with:
•  Law firm priorities around client satisfaction
•  How client demand is impacting stress in law firms
•  Tools and procedures to ensure and measure client satisfaction
•  Law firm strategies built around the client

  • Financial Literacy in times of Inflation

Learn about the current inflationary status across Australia, current research trends and strategies for consideration to protect yourself in an Inflationary environment.

Understand the basics of inflation, current research trends across Australia and tips to combat cashflow shortage in times of inflation.

  • Closing Keynote: Michelle Holland, Synergy IQ, Leading Across Generations and Locations to Future Proof your Firm 

Dive into the future of the legal workforces with Michelle Holland, a trailblazer in work design with 25 years of experience and a Doctorate candidate in Business Leadership. This dynamic keynote explores the vital need for adaptability and innovation in managing the modern, multi-generational workforce within the legal profession. Michelle brings decades of success in leading diverse remote teams, offering her unique insights into creating thriving workplace environments.

Key Takeaways:

  1. Embrace the Generational Shift: Unpack the unique characteristics and expectations of the four active workplace generations to better understand and leverage their strengths.
  2. Hybrid Leadership: Master the art of flexible work arrangements—from remote to hybrid—to boost productivity and satisfaction without sacrificing professional standards.
  3. Future-Proof Your Firm: Learn strategies to attract and retain the brightest legal minds in a competitive market by fostering an inclusive and engaging culture.
  4. Innovate to Elevate: Discover how stepping out of traditional management styles and embracing innovative leadership can dramatically improve team dynamics and client outcomes.

Prepare to be inspired and equipped with the tools you need to transform your approach and lead your firm into a new era of inclusivity and flexibility. Secure your spot and join us for a game-changing experience that will set you apart in the legal field.

Whether you're a seasoned practice manager or just starting out in your career, this seminar offers a unique opportunity to gain valuable knowledge, network with industry peers, and take your role to the next level.

Don't miss out – reserve your spot today and embark on a journey toward greater success and fulfilment in law firm management.

Who should attend:

  • Practice Managers, Office/Admin Managers, General Managers, CEOs
  • Managers, Supervisors, Team Leaders, Departmental
  • Senior Management, Partners, Senior Associates

Presented by

Garth Brown
Senior Account Executive at Actionstep

Garth Brown is a Senior Account Executive at Actionstep. With over 25 years of experience as a Practice Management Specialist, Garth has assisted numerous law firms in choosing practical solutions that drive real results.

Garth is dedicated to helping his clients and enjoys making a positive impact on his clients by utilising technology to increasing efficiency and engaging staff.

Tony Dodd
Client Service Manager at legalsuper

Tony started at legalsuper in May 2018 and is based in legalsuper’s Brisbane office. He enjoys helping people understand the complexity around superannuation and how small changes make a huge difference to an individual’s savings in retirement.

He has been in the financial services industry since the early 1980s. Prior to joining legalsuper he was the Queensland state manager of a national financial planning business. Tony enjoys watching and supporting his family in their sporting endeavours, and also enjoys saving a goal or two, as a Hockey goalie.

Michelle Holland
Founder and Director at SynergyIQ

Michelle Holland’s message is simple but powerful: if we want our organisations to be better, we have to start by making our ‘experience of work’ better.

Michelle has helped some of Australia’s and the world’s largest companies transform their cultures and business performance by deliberately designing their experience of work.

Michelle is the Founder, Director and Co-Owner of SynergyIQ, a consultancy that helps companies make sense of complex change. She’s a certified Dare to Lead™ facilitator (yes, she’s met Dr Brené Brown), and an accredited Culture Profiler.

With four books under her belt and in current pursuit of a Doctorate in business leadership. She’s a go-to person on workplace culture. An avid reader, pop culture enthusiast, and a fan of budget-friendly home renos, Michelle has empowered leaders in Australia and globally to create better workplace experiences through deliberate design.

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