Expert Panel | Navigating a New Way of Working

Event Recording

17 March 2021

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TopicOperational Management
TypeEvent Recording
CPD1 - Practice Management and Business Skills
1 - New Zealand CPD
PricingAUD $79
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Have your staff become used to working from home? Do they relish the opportunity to return to the office or are they facing it with dread and reluctance? 

So many of our members are facing major challenges around a workforce who have adapted to working from home. How do we manage a return to working from the office while following government guidelines, considering client needs and looking out for staff welfare?

We have gathered some fellow law administrators from small, medium and large firms to share their expertise in addressing these types of issues:

  • Hybrid models of working
  • Managing staff through change
  • Dealing with the mental health of staff
  • Keeping attendance records – COVID safe rules in the office – managing number restrictions
  • Flexible working agreements – changing contracts
  • Employers obligation to provide a safe working environment
    • Who funds the work from home equipment?
    • How do you manage confidentiality around family members.
    • Childcare arrangements
  • Mentoring/supervision – how is this developed and maintained while working flexibly?
  • Developing and maintaining team culture
  • Contracts for photocopier etc. Redundant devices?

Provided by

Sandra Mooney
Business Manager at Stary Norton Halphen

I have had many years of experience in legal management, starting at the age of 18 as a Bookkeeper at Dawson Kennedy and McDonald. One year into it, I became the Office Manager, looking over 25 staff.

Five years on, I joined the finance team at Anderson Rice as an Accounts Manager. I worked closely with BHL Legal Accounting system and setting up a collection process at the firm.
Michael McDonald from McDonald and Associates asked me to join his team as the General Manager in a boutique Melbourne firm in Collins Street.

I then decided to specialise in accounts, once again and became the Finance Manager for Wisewoulds. In the 10 years at Wisewoulds, I became the Collection, Administration and Events Manager of the firm and played a big part in the merge of Wisewould Mahony.

I now work at Stary Norton Halphen Criminal Law Specialist, as a Business Manager. We have offices in Melbourne, Sunshine, Werribee, Geelong and Ringwood, with a great mix of staff that are loyal and hardworking. I am feeling very privileged to be working with such an amazing team.

Clare Monger
Associate Director HR at K&L Gates

Clare Monger is Associate Director of Human Resources at K&L Gates and has almost 20 years’ experience in the field of people, organisational culture and strategy. She develops and implements programs to enhance culture and develop leadership capability. Clare is trained in brain based coaching with the Neuroleadership Institute and works with existing and aspiring leaders to encourage them to become productive and effective leaders.  Clare was awarded HR Professional of Year at the Women in Law Awards in 2017, being recognised for creating initiatives to advance women in the law.

Michael Rhodes
Business Services Manager at Russell Kennedy

Michael is currently the Business Services Manager at Russell Kennedy, a member of ALPMA and is also a Victorian Committee Member. Michael is an accomplished professional with a proven track record in a variety of customer service orientated roles within a variety of industry sectors including professional services. He relies on his technical expertise, extensive experience and a ‘can do’ attitude to build high performing teams that deliver to a high standard.

Experienced in supplier contract negotiations, facilities management, purchasing, project management, team development including training, coaching and mentoring and process improvement including design and implementation of service delivery standards.

Jennifer Tasker
Finance Manager at Slocombe Brand Lawyers

Jennifer is a Director at ITECS Pty Ltd.  She is also a Financial Controller contractor to numerous boutique start up law firms working in a range of roles covering financial control, project management and HR.

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