22 May 2019
Strategy & Innovation
Business strategy & planning | Exploring legal business models | Innovation | Succession planning
Event Recording

Article

18 February 2019
Five Strategy Tips from Successful Law Firms
As a technology provider keen to help more firms integrate technology with their core business strategy, here are five things I’ve learnt from firms who implemented successful strategies in 2018.
Todd Keeler, FilePro
Media Release

13 February 2018
Nine in Ten Law Firms Fail the First Impression Test
The 2018 research by Client Experience specialists CXINLAW has revealed some significant and very expensive service failings amongst Australian law firms.
Report

Report released on 12 February 2018
2018 ALPMA/CXINLAW Client Experience Benchmarking
The results of the research ‘First Impressions Convert: Increasing Law Firm Profitability From the First Touch-point’ has revealed some significant and very expensive service failings amongst Australian law firms.
Australia
Report Available Now
Media Release

14 September 2017
Communication & Collaboration a Challenge for Law Firms
Lawyers and leaders are better at critical thinking than they are at communicating or collaborating, and are challenged when it comes to finding creative solutions, according to research by the Australasian Legal Practice Management Association (ALPMA) and InfoTrack released at 2017 ALPMA Summit today.
Media Release

29 August 2017
The Importance of Boosting Creativity at Law Firms
Most law firms do not value creativity and have focused little effort on improving creativity at their firms—despite the fact that this is a critical skill in the process of producing and implementing new, useful ideas and trying new approaches to get things done, according to the preliminary results of research by the Australasian Legal Practice Management Association (ALPMA) and InfoTrack.
Whitepaper

1 November 2016
Making Your Workplace Millennial-Ready
Is your workplace ready for Millennials and changing staff requirements? Nina Christian takes us through the important factors in this Whitepaper.
Media Release

8 September 2016
Disconnect Between What Law Firms Think & What They Do
Results of 2016 ALPMA/InfoTrack Adapting to the Changing Legal Landscape research