Operational Management

Operations | Process improvement | Facilities management, leasing, renovations | Project management | Change management | Risk management | Business administration and management

Article
Lady in business jacket typing at desktop computer

30 March 2023

Top 10 Tips to Optimize Your Law Firm’s Client Intake Process

Your law firm’s client intake process lays the groundwork for nurturing the firm’s most important driver of success: client relationships.

Actionstep
Operational Management

10 March 2023 – 19 March 2023

Cantlie Executive Recruitment

Chief Executive Officer
Full-Time
ACT
Management Roles

2 March 2023 – 31 March 2023

Montgomery Advisory

Chief Executive Officer
Full-Time
NSW
Management Roles
Article
Lady in a red jacket, with glasses, sitting at a laptop

23 February 2023

Lawyer Mental Health and Wellness Part 2

Lawyer burnout can be costly for law firms and the individuals who experience it. Here, we discuss five ways that your law firm can use technology to alleviate some of these issues and minimize stress.

Actionstep
Operational Management
Article
Woman sitting at desk appearing stressed

14 February 2023

Lawyer Mental Health and Wellness Part 1

Lawyers’ mental health has only recently become a priority in many law firms. Meanwhile, lawyers have experienced some of the highest rates of stress, depression, anxiety, and substance abuse disorders compared to other professions.

Actionstep
Operational Management
Article
Lady in a green top, with a black jacket presenting at a meeting.

18 December 2022

How to Find a Champion for Your Law Firm’s Technology Project

All too often, law firm technology projects fail to launch, grind to a standstill, or run over budget. Why does this happen time and again? You might be missing a critical component that can help your firm cross the finish line when adopting new tech: a project champion.

Actionstep
Operational Management
Event Recording

26 October 2022

Why Some Firms Get More PI Claims

Vicki Coles, Manager – Risk of Law Mutual (WA) will offer practical tips and better ways to successfully manage your PI risk to minimise the cost of claims to your...
Practice Management and Business Skills, New Zealand CPD
Operational Management
Event Recording

25 October 2022

Expert Panel | The lessons your firm must learn from the Optus breach

Watch our panel of industry specialists who detail the essential lessons that all Australian firms need to know following the Optus hack. What fundamental procedures and processes businesses must have...
Practice Management and Business Skills, New Zealand CPD
Operational Management
Article
World Map

27 July 2022

My Life Has Changed

As we come out the back of the latest round of Covid restrictions and start to deal with the challenges of getting co-workers back into the office, and getting clients into face-to-face meetings, I start to reflect on the past two years and how much my life has changed, and how much the conversations I am having have changed.

Allan Rees-Bevan, Morae
Allan Rees-Bevan, Morae Australia
Operational Management
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