Course Abstract
Knowing your client and understanding the changes in the market. Presented by Andrew Price Director - Inspire Management Consulting

As the legal market embarks on a period of rapid change, competition for work is fierce. Now, more than ever, law firms must understand what their clients want and how their clients needs are changing. 

The presentation will examine the need for law firms to engage in client listening programs including: 

  • Why listen to your clients? 

  • How you can undertake a client listening program 

  • Common pitfalls to avoid 

  • The important link with your firms strategic plan

Is this course purchasable
Course Level
Course Duration
1 hour
Course Type
Recording Type
Video with slides
Course Provider
Andrew Price
BD & Marketing
Client Acquisition and Management
AUD $99.00
AUD $99.00