Level 6, 530 Collins Street
If you are unable to attend at the host location you can join local members at 18+ regional hubs across Australia and New Zealand or participate online from your desktop.
Join us for a round table discussion on strategies for minimising and dealing with complaints from clients. Despite our desire to never have an unhappy client, we all know that it can and will happen. There are many ways to deal with them, from ignoring to placating.
We are interested to hear stories and share experiences of what has worked for you and what has NOT worked for you.