Black Belt magic - It is really just commensense - Dr Deb Hann (133 KB)
Currently there seems to be an assumption that Lean Six-Sigma does not readily apply to legal work. Yet as most of us would agree, there is a lot of legal work that is transactional, repeatable and process driven. The Business improvement and quality world has not yet fully explored the potential of applying the Lean Six-Sigma business improvement methods to a legal business. With efficiency and quality becoming even more important for all businesses the time is ripe to send out a few brave blac

LN - White paper - Practice management Fundamentals2 (220 KB)
Whether you have a lawyer or non‐lawyer running your business what ultimately matters is whether or not they have the appropriate skills to do so, and understand the core Practice Management Fundamentals. Additionally, if you are an owner of a firm and have another person managing it for you, you should be aware of these fundamental business practices in order to ensure you know what is going on in your business. This paper touches on some key fundamentals that should not be ignored when running

Selecting A Practice Management System - LexisNexis (144 KB)
“Where did the time go?” “Where did that file go?” “Is my contact list current?” “Does this client present a conflict?” If you’re having a hard time getting answers to questions like these, it’s time to find a new—or replace a broken—practice management system. In this short article LexisNexis offer advice on determining the functions that you need and then finding a solution that fits your requirements and empowers everyone in your firm to work more productively.

The ABC of Practice Management System Pt2 (192 KB)
In this series of five articles Anthony Ridley‐Smith sets out to help any Practice Manager, in any environment and with any technology, enhance their existing systems or ditch the whole thing and start again! In part two Anthony provides 4 more observations on the process of engaging with software vendors that will help you avoid some of the most common issues with major system change projects.

The ABC of Practice Management System Pt3 (175 KB)
In this series of five articles Anthony Ridley‐Smith sets out to help any Practice Manager, in any environment and with any technology, enhance their existing systems or ditch the whole thing and start again! In part three Anthony provides 4 more observations on the process of engaging with software vendors that will help you avoid some of the most common issues with major system change projects.

The ABC of Practice Management System Pt4 (158 KB)
In this series of five articles Anthony Ridley‐Smith sets out to help any Practice Manager, in any environment and with any technology, enhance their existing systems or ditch the whole thing and start again! In part four Anthony looks at specific areas of software functionality and the productivity improvements to be gained.

The ABC of Practice Management Systems Pt1 (172 KB)
In this series of five articles Anthony Ridley‐Smith sets out to help any Practice Manager, in any environment and with any technology, enhance their existing systems or ditch the whole thing and start again! There is no perfect Practice Management System. All products have their strengths and weaknesses. No two firms are the same. So what will suit one firm will be inappropriate for another. This means he can’t be too prescriptive about particular features or technology and will this be comple

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